AI First
ARTIFICIAL INTELLIGENCE
Artificial intelligence isn’t an
add-on / t’s the engine.
AI-POWERED CX
We transform customer service with intelligent solutions that understand, anticipate, and resolve. We create personalized and automated experiences without losing the human touch:
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Multichannel chatbots and virtual assistants.
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AI-generated automatic responses (Zendesk, Freshdesk, Salesforce).
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Intent detection and intelligent routing to human agents.
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Automatic summarization, ticket classification, and sentiment-based prioritization.
RPA: ROBOTIC PROCESS AUTOMATION
Eliminate repetitive tasks and empower your team to focus on what truly matters. We develop software robots that interact with systems, read documents, fill out forms, and execute business rules just like humans but without errors or breaks.
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UiPath, Power Automate, Automation Anywhere.
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Automation for back-office, financial workflows, HR, and support.
MACHINE LEARNING AND NLP
Boost your systems with trained models that understand, predict, and decide /
TOOLS WE USE
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Fine-tuning of LLMs (OpenAI, AWS Bedrock, Mistral).
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Intent analysis and text classification.
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Vector databases for semantic search (Pinecone, OpenSearch, Weaviate).
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Sentiment, emotion, and tone analysis in conversations.
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Proprietary models trained with your data for support, sales, or logistics.